 How much time and resources do you spend on your customers? No, its no longer a dark art ☺ The concept of the customer life time value helps with this. The video this week gives you some more detail on this. It discusses the concept and highlights a formula you can use. It can come across as complicated.
If you feel like talking about this in more depth please book a 1 to 1 session here with our Independent Professionals.
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